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Success Stories...
We get a real thrill when we hear our clients say they are seeing results. It's just so rewarding to know our hard work is paying off. The same holds true for you, too. When you become a client, chances are pretty good you will be seeing the same results as shown below.
The Case of the Missing Messages.
This client came to us knowing there was something wrong but did not have the time, nor the knowledge of where the problem was. They signed up for our three month tune-up service and we went to work immediately. Within five minutes after they submitted all the details on their company and marketing campaigns we spotted the problem. It was fairly well hidden so most people would overlooked it and kept searching for months. We contacted the 3rd party blacklist administrator and worked things out to give the client free-flowing mail again. Within just two days the client was seeing open rates skyrocket and new orders come in. What a great feeling it is to be able to help clients this fast and this substantially. In addition to finding the cause of the bigger issue, we found a half-dozen other issues which only made things even better. The client then signed up for our comprehensive annual service and is enjoying the 24x7x365 support.
The ISP That Would Not Listen.
We hear this complaint all the time and it's usually about one of the big five online services that just won't fix a block no matter how hard the sender tries. We were contacted by this client on a weekend and the client was in a panic. They sent a mailing the prior week and they included the wrong list with the mailing and complaints rolled in. The same day that happened a major ISP decided to "dim" their reputation and inbox deliveries. The client contacted the ISP a half-dozen times and tried to explain the problem but the ISP did not budge, the dimming continued. Soon after, the client was seeing a 30% drop in open rates and sales went to the floor. Not good! The client knew they have been having problems for years so they signed up with our comprehensive annual service and we immediately got to work. Our first task was to smooth out the wrinkle with the ISP, and we did. The next day the primary issue was resolved and the open rates went back to "normal" (for them). But we were suspicious as the "normal" open rate seemed pretty low. Our deliverability team ran an end-to-end scan on the client and found several glaring issues that would cause weak inbox deliveries and heavy junking. We raised the issues with the client and worked with them and their technical team to resolve them. Within two weeks their open rates had jumped by 40% and they were seeing a strong flow of visitors to their website. Since the client was on our comprehensive service we helped fine-tune their campaigns, procedures, and technical setup throughout the year and provided ISP mitigation as needed. The client was overjoyed, and still is, and we are happy for them.
That hunch or feeling that something is wrong.
Many marketers just don't have the time, patience, and experience to look everywhere to find out if there are problems with their campaign. Their ESP says things are fine, and their seed addresses are fine, but the marketer still feels something is off, but what is it? They checked all the blacklists, whitelists, bounces, etc. but something just doesn't seem right with the campaign results. Our chief investigators love this kind of task because it does take very intensive analysis, scans, ISP consultations, etc. It took several days and several dozen sample mailings until the problems started to appear. We found the client had several of the newer "smoldering traps" which don't do anything until several days of receiving messages. After reviewing the clients mailing list and the subscriber history we were able to find the trap. They signed up for the comprehensive service to leave all that hard deliverability work to us - and we are happy to do it.
Other success stories are available. Please let us know your troubles and we can likely find a perfect matching story that shows the resolution.
Let's Talk!
You have questions - we have answers.
Please use the following contact addresses:
sales@listworker.com for questions about the services we offer including sales or account set-up.
support@listworker.com for technical support questions of all kinds.
abuse@listworker.com for issues with email including routing, complaints or misconfigured mail.
partners@listworker.com for partner or affiliate setup or operational questions with our referral program.
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(646) 480-7890
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